Customer Order Administrator - Hybrid Working!
Brand new permanent opportunity to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career.
Our client based in Quedgeley, Gloucester, who export their products across Europe, Africa, and the Americas, are currently recruiting for a Customer Order Administrator to join the team. Reporting directly to the Customer Service Manager, you will be responsible for the management of the Domestic & Export customer accounts whilst providing support to Sales Representatives / distributors and co ordinating with internal departments such as purchasing, accounts and distribution.
This role is a fantastic opportunity for someone who wants to excel both the growth of the company and your career by joining an established business experiencing rapid growth and development. Whilst previous office experience is preferred our client is happy to consider candidates who are looking for that step into the office environment, maybe from a retail/hospitality/catering background. Essentially you will be keen to learn with the ability to pick things up quickly.
What's in it for you?
- Working within a friendly and social team that enjoy team events such a bowling and bottomless brunch.
- Hybrid working (2 days per week from home)
- Company funded Summer BBQ's and Christmas Party.
- 23 days holiday (3 days to be kept for Christmas shut down) + bank holidays.
- You'll get to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career.
- Company pensions.
- Free parking.
Responsibilities:
- Process all forms of customer orders.
- Respond to customer and internal information requests via phone, email, fax and letter in a timely manner.
- Provide creative assistance and advice to customers, using product knowledge excellence.
- Provide support and assistance to Domestic Sales teams & international distributors.
- Manage and deal with customer order delays and complaints.
- Ensure all customer information is kept up to date and stored in line with company policies.
- Any other tasks given to you by the management team.
Candidate Attributes:
- A professional, pro-active and can-do attitude.
- A quick learner, able to problem solve quickly and take ownership comfortably.
- Excellent oral and written communication skills.
- Great attention to detail.
Hours - Monday - Friday - 8.45am - 5pm. 2 days per week working from home on offer following probation.
Salary - Up to £25,000 per annum, depending on experience.
